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You are here: Home > Store Policy/Returns
Returns Policy:

You must open and inspect your order upon receiving, not a month, year or extended time period, and expect use to break rules and terms. This is your responsibility please note RC's Performance's return policy below: We allow a full refund within 15 days from the item ship date provided that the item is in the original package and not damaged or modified, there will be a 20% restocking fee and 100% of the freight/shipping charges. Any Discrepancies with order must be made within 5 days of receiving order. From 15-30 days after the ship date, an in store credit will be issued provided that the item is in the original package and not damaged or modified, there will be a 25% restocking fee. All sales are final after 30 days from the item ship date, no refunds will be issued. Customers must notify us for returns for an RMA number. No refunds will be issued without a return number. Electronic devices are not returnable. Special order items or parts are not returnable. Clearance items will not be accepted for returns or credit. Please include a copy of your Invoice with your return.

Absolutely no returns on installed engine components such pistons, opened rings, etc

Body work parts come undrilled, unfinished and may or may not have mounting tabs also light cutouts (openings head and tail lights may vary as the composite fiberglass material is very flexible and cutout can slightly change over time after pulling from molds.) These characteristics are not considered 'manufacturer defect' and can not be reason for return of merchandise. **** Aftermarket bodywork should be installed by experienced body shop technician. No returns on body work if altered or drilled must be new in box.

It is the responsibility of the consignee to inspect the shipping box(es) immediately upon receipt. If there is obvious damage to a box, contact one of our Sales Representatives for further instructions right away. Claims for damages or shipping shortage must be made within 2 days from receipt. Keep any damaged goods in their original packaging and keep the original shipping box and packing materials in which the damaged goods were received.

ABANDONED engine components, parts, etc: CUSTOMER agrees that any equipment left over 60 days is considered abandoned and may be disposed of at RC Performance LLC's discretion. CUSTOMER will still be responsible for repair cost, storage cost, and disposal cost.

Return address is:

Return Authorization #
Attention: Returns
14961 Rea Magnet Rd.
Laurinburg, NC 28352

Hours of Operation:
Office - Mon. - Friday
9am-5PM EST
Saturday - Call - Appointment Only

We DO NOT accept personal checks!!

We do accept all Major Credit Cards, Debit Cards, PayPal, Money order, Certified Checks, Cashier Checks and Cash.

Handling fees may apply to Credit, Debit and PayPal transactions on orders $500.00 and above.

We are not responsible for damages or failures during Dyno Sessions!!!

We are not liable for your bike, person or property at the track.

KCs Ranch Exotic Animal Policy ***No refunds of deposit for exotic animals*** We do not offer any type of guarantee on our exotic animals. We are confident that our animals are healthy. A licensed veterinarian examines our animals prior to leaving our facility to you.

14961 Rea Magnet Rd.
Laurinburg, NC 28352
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